Skip to content

Contact support

Let’s get you back
on track.

Include the right details so support can investigate while protecting your race data.

What to include

Your name and team name
The email used for your RDT account
Your device and app version
What happened and when it started
Screenshots of what you see

Data missing or sync looking wrong?

Do not uninstall RDT or clear the app data.
Do not overwrite records or create a replacement team.
Keep the affected device available and take screenshots.
Contact support with the device and app version.

Open current support page