Google Play subscriptions
Open your Google Play subscriptions to review the purchase and available billing actions.
Manage in Google PlayGoogle’s subscription instructionsManage SubscriptionYour subscription.
Your subscription.
Your next step.
Manage billing, review available plan changes, cancel a renewal, or get help restoring access to your team’s subscription.
Already subscribed?Manage billing with
GOOGLE PLAY PURCHASE APPLE-BILLED PURCHASE MICROSOFT-BILLED PURCHASE WEBSITE / STRIPE PURCHASE
Manage billing with
the provider on your receipt.
Use the provider that charged you, even if you now use RDT on a different device. Sign in with the store account used for the purchase. These links open the provider’s subscription page; they do not make a change by themselves.
Apple subscriptions
Open Apple subscription management with the Apple Account shown on your purchase receipt.
Manage with AppleApple’s subscription instructionsMicrosoft subscriptions
If Microsoft billed your subscription, use that purchasing account to find its available management options. Installing from Microsoft Store does not by itself establish who bills your plan.
Open Microsoft subscriptionsMicrosoft’s subscription instructionsWebsite billing
Sign in with the team owner’s RDT account, select the team, and open its secure Stripe customer portal to review available billing actions.
Sign in to manage Stripe billingGet billing helpPurchase access helpUse the purchase account.
Account deletion informationContact billing support
Use the purchase account.
Open the correct team.
After a purchase
Sign in to RDT with the account used for the team purchase and check the selected team. If verified access is delayed, use Restore Purchases in RDT or contact support with the provider and receipt details. Do not purchase again solely because access has not appeared.
Read the activation guideChanging or ending a subscription
The team owner should use the original billing provider to review available upgrades, downgrades, payment changes, renewal details, or cancellation options. Review any effective date and charges shown there before confirming a change. Subscription cancellation and account deletion are separate processes; removing the app does not cancel billing.
Compare plans before changingAccount deletion information
Not sure who bills you?
Check the purchase receipt and the team owner’s account. Include the provider, account email, team name, and what you need help with when contacting support. Keep full payment-card details out of support messages.